Thank you for shopping at Vitanex Labs. We strive to provide high-quality products and excellent customer service. If you are not entirely satisfied with your purchase, we’re here to help.
Returns
You have 30 calendar days to return an item from the date you received it.
To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Refunds
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer’s policies.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at contact@vitanexlabs.com
Damaged Items
If you receive a damaged item, please contact us immediately at contact@vitanexlabs.com with your order number and a photo of the damaged item. We will work with you to resolve the issue promptly.
Non-Returnable Items
Certain types of items cannot be returned, such as:
How to Return an Item
To initiate a return, please follow these steps:
Contact Us
If you have any questions about our Refund and Return Policy, please contact us:
